Is there any way to control call after one side Hangup() in dialplan............
Actually this is a call center scenario ::
customer call comes in through pstn , our agent attends the call and talks and at the end agent cuts the call, the customer (caller) is still in the call and he is then routed to another IVR or some thing. I just tried with the Hangup handlers....not getting the result.
here is my code:
let me know if there is an alternate way for this also.....I'm a newbie in this
Thanks in advance![Image]()
Statistics : Posted by vinc • on Wed Jan 08, 2014 2:42 am • Replies 1 • Views 43
Actually this is a call center scenario ::
customer call comes in through pstn , our agent attends the call and talks and at the end agent cuts the call, the customer (caller) is still in the call and he is then routed to another IVR or some thing. I just tried with the Hangup handlers....not getting the result.
here is my code:
let me know if there is an alternate way for this also.....I'm a newbie in this
Thanks in advance

Statistics : Posted by vinc • on Wed Jan 08, 2014 2:42 am • Replies 1 • Views 43